Last Ninja 3 fixed?

[Betagam7]

This just in (and not altogether convincing)

Thank you for your email.

If there was an issue with the game we would have solved it, the game itself is safe to download and we hope you have many hours of fun with it.


Best regards,

Sam Malcherczyk

Nintendo Service Centre

[hansolo350]

Originally Posted by Betagam7

This just in (and not altogether convincing)

Thank you for your email.

If there was an issue with the game we would have solved it, the game itself is safe to download and we hope you have many hours of fun with it.


Best regards,

Sam Malcherczyk

Nintendo Service Centre

Personally I would only believe this coming from Commodore themselves. Who here has downloaded the game already?

[Betagam7]

Originally Posted by hansolo350

Personally I would only believe this coming from Commodore themselves. Who here has downloaded the game already?

Unfortunately commodore have gone very quiet. They used to reply to emails but now they never do.
This guy doesnt sound very convincing to me at all, its like he's saying "I've never heard of that but I'm sure we would have fixed it by now".
I've sent him a reply asking for a guarantee of a refund of my wii points if I buy the game and find he's incorrect.
Also there are comments on Nintendolifes review from as early as this month complaining that the game doesn't work.

EDIT: Further update

Thank you for your email.

No, we can not provide any refunds for any Virtual Console titles. However, we can assure you that regardless of any information available on third-party sources, such as forums, we have not received any notification of any issues with this Virtual Console game.
If you were to encounter any problems, we would be happy to investigate the matter further for you, but we will not guarantee that you would be provided with a refund until we are able to investigate any potential issues fully.
Kind regards,
Jackson Davies
Customer Service Team Leader
Your Nintendo Team

[slangman]

Originally Posted by Betagam7

This just in (and not altogether convincing)

Thank you for your email.

If there was an issue with the game we would have solved it, the game itself is safe to download and we hope you have many hours of fun with it.


Best regards,

Sam Malcherczyk

Nintendo Service Centre

I am actually surprised NoE actually sent a reply back to you. I highly doubt this game is fixed though, since Nintendo Service Centre aren’t exactly what I call trustworthy.

[SKTTR]

Originally Posted by slangman

I am actually surprised NoE actually sent a reply back to you. I highly doubt this game is fixed though, since Nintendo Service Centre aren’t exactly what I call trustworthy.

It really sounds like they insist to their point about Last Ninja 3 fully working on the Virtual Console.

But what can I say? I have to download it to find out but I don't want to end
up with another broken product. I already have one. Nintendo's help service
told me, Family&Friends Party was tested in-house and they haven't
encountered any bugs with their Miis.

Sure, the freezing is gone with the
last "new version" patch but the problem with the Miis still stands and
playing with Miis was the only reason why I downloaded this game. But
they didn't found the problem.

[LinkFanatic]

Originally Posted by Betagam7

Unfortunately commodore have gone very quiet. They used to reply to emails but now they never do.
This guy doesnt sound very convincing to me at all, its like he's saying "I've never heard of that but I'm sure we would have fixed it by now".
I've sent him a reply asking for a guarantee of a refund of my wii points if I buy the game and find he's incorrect.
Also there are comments on Nintendolifes review from as early as this month complaining that the game doesn't work.

EDIT: Further update

Thank you for your email.

No, we can not provide any refunds for any Virtual Console titles.
If you were to encounter any problems, we would be happy to investigate the matter further for you, but we will not guarantee that you would be provided with a refund until we are able to investigate any potential issues fully.
Kind regards,
Jackson Davies
Customer Service Team Leader
Your Nintendo Team

Why does that email have a contradiction in it? We are unable to provide refunds for VC games, BUT then they say they can't guarantee a refund without investigating thoroughly?? Well, which is it? Only pending an investigation or totally unable to give one?

[SKTTR]

No refunds. Just a wasted 1000 points
because the game is not fun if your family and friends aren't able to select
their characters for that party.

[SKTTR]

You have to delete most of the old Miis, and make new ones so the game
recognizes them (of course you are erasing all your friends and family Mii
stats too) - so this one solution is a bad solution! A solution I got from the
developers!!

It's hilarious.


and PS: another thing is hilarious. i'm serious. this was one post i had to divide into 5 or 6 parts to overcome internal server errors. man, what is that??

[pdRydia]

Originally Posted by Betagam7

If there was an issue with the game we would have solved it, the game itself is safe to download and we hope you have many hours of fun with it.

"There can't possibly be a problem with the game because our games do not have problems, it is safe for you to give us your money and we hope you enjoy giving us lots and lots of money."

[Jogurt the Yogurt]

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.6 Server at www.vc-forums.com Port 80

What the ****!!!

[Betagam7]

Originally Posted by LinkFanatic

Why does that email have a contradiction in it? We are unable to provide refunds for VC games, BUT then they say they can't guarantee a refund without investigating thoroughly?? Well, which is it? Only pending an investigation or totally unable to give one?

I don't understand why they havn't already "investigated it fully", are the people who shelled out for the game and complained on here that it didn't work so lazy that they havn't even bothered contacting Nintendo about it.

I've found they replied to both my emails within minutes. I'm going to email them about the SEGA Hanabi games too and see what the excuse is for that!

[Jogurt the Yogurt]

Beta, there's no way I would trust that game, and there's no way I would trust that ill-informed phone jockey customer support worker. If he had said "Yeah, that game was ****ing borked but we got it fixed up!" then I would believe him, but the fact that he said "Everything associated with our great company works perfectly no questions goodbye!" is hilarious.

[Betagam7]

Originally Posted by Jogurt the Yogurt

Beta, there's no way I would trust that game, and there's no way I would trust that ill-informed phone jockey customer support worker. If he had said "Yeah, that game was ****ing borked but we got it fixed up!" then I would believe him, but the fact that he said "Everything associated with our great company works perfectly no questions goodbye!" is hilarious.

But his team leader replied the second time. They never lie

[Refa]

Originally Posted by Betagam7

Unfortunately commodore have gone very quiet. They used to reply to emails but now they never do.
This guy doesnt sound very convincing to me at all, its like he's saying "I've never heard of that but I'm sure we would have fixed it by now".
I've sent him a reply asking for a guarantee of a refund of my wii points if I buy the game and find he's incorrect.
Also there are comments on Nintendolifes review from as early as this month complaining that the game doesn't work.

EDIT: Further update

Thank you for your email.

No, we can not provide any refunds for any Virtual Console titles. However, we can assure you that regardless of any information available on third-party sources, such as forums, we have not received any notification of any issues with this Virtual Console game.
If you were to encounter any problems, we would be happy to investigate the matter further for you, but we will not guarantee that you would be provided with a refund until we are able to investigate any potential issues fully.
Kind regards,
Jackson Davies
Customer Service Team Leader
Your Nintendo Team

Notify them

[Betagam7]

Originally Posted by Refa

Notify them

Notify them what? I havn't bought the game. If anyone has then its easy enough to contact them and they reply very quickly. I'm fairly sure Commodore gaming already admitted the problem though.

[Refa]

Originally Posted by Betagam7

Notify them what? I havn't bought the game. If anyone has then its easy enough to contact them and they reply very quickly. I'm fairly sure Commodore gaming already admitted the problem though.

My bad, I thought you had it.

[Betagam7]

Originally Posted by Refa

My bad, I thought you had it.

I'll get it eventually just so I can complain to them

[Tides of Chaos]

Originally Posted by Betagam7

I'll get it eventually just so I can complain to them

Yes, great idea! Let's all ban together, buy Last Ninja 3, and rightfully complain! Wait.....what just happened?

In all seriousness though, it really isn't fair that people are stuck with a glitchy game and I hope that it really is fixed/had no problems to begin with.

[serviceman]

Originally Posted by Betagam7

This just in (and not altogether convincing)

Thank you for your email.

If there was an issue with the game we would have solved it, the game itself is safe to download and we hope you have many hours of fun with it.


Best regards,

Sam Malcherczyk

Nintendo Service Centre

this guy must realise that poeple chat about this sort of thing on forums and im sure what he is telling you is the truth

i hear this guy 'sam' is a nice chap

[SKTTR]

and why should we trust you? because you love stage 1 of Last Ninja 3 so much?

[serviceman]

lets just say i know what im talking about

[Jogurt the Yogurt]

Originally Posted by serviceman

lets just say i know what im talking about

Welcome to the forum, Sam Malcherczyk.

[SKTTR]

@ Sammy Serviceman :

Did you download Last Ninja 3 on VC and have you beat the game?

[serviceman]

Originally Posted by SKTTR

@ Sammy Serviceman :

Did you download Last Ninja 3 on VC and have you beat the game?

to be honest im an old skool sega boy
i only work there but i can not confirm or deny my real name
i dont play nintendo games i play my beloved 360 so CoD and Fifa FTW

sorry that im not a pro nintendo guy

[Betagam7]

Originally Posted by serviceman

to be honest im an old skool sega boy
i only work there but i can not confirm or deny my real name
i dont play nintendo games i play my beloved 360 so CoD and Fifa FTW

sorry that im not a pro nintendo guy

You're also an incredibly bad writer if indeed you are responsible for the email sent by 'Sam'.
Don't codestorm give their staff some kind of professional automated response to cut and paste into their replies, or do they encourage their staff to fabricate poorly written responses to issues they know nothing about and can't be bothered to investigate?

Basically, what is the point in your job? Are you saying its just to lie to people and fob them off and if so does your team leader know that you are now trolling forums admitting that you basically make stuff up when replying to legitimate consumer questions because you can't be bothered to find out the answer to the question?

[serviceman]

Originally Posted by Betagam7

You're also an incredibly bad writer if indeed you are responsible for the email sent by 'Sam'.
Don't codestorm give their staff some kind of professional automated response to cut and paste into their replies, or do they encourage their staff to fabricate poorly written responses to issues they know nothing about and can't be bothered to investigate?

Basically, what is the point in your job? Are you saying its just to lie to people and fob them off and if so does your team leader know that you are now trolling forums admitting that you basically make stuff up when replying to legitimate consumer questions because you can't be bothered to find out the answer to the question?

in my job i help lots of customers with their nintendo products, i do deal with all the VC emails that come in, we have not had any issues with this silly ninja game you saddos down loaded, try and play a real game.
anyway, you were the first 'person' to (yet again) complain about the VC download. most customer get a standard response from whoever i am but i thought i would write to you personally to inform you that there is no issue with this silly ninja game you saddos downloaded. if therei is a 'real' issue with a downloaded game if you delete it and dowload it again it would solve the issue, complaining on here like a little girl will not get the game working. i suggest you fully trust thsi 'sam' person and follow his sound advice or jsut delete the game and jog on.

peace out
beloved serviceman xxx

[Jogurt the Yogurt]

Originally Posted by serviceman

in my job i help lots of customers with their nintendo products, i do deal with all the VC emails that come in, we have not had any issues with this silly ninja game you saddos down loaded, try and play a real game.
anyway, you were the first 'person' to (yet again) complain about the VC download. most customer get a standard response from whoever i am but i thought i would write to you personally to inform you that there is no issue with this silly ninja game you saddos downloaded. if therei is a 'real' issue with a downloaded game if you delete it and dowload it again it would solve the issue, complaining on here like a little girl will not get the game working. i suggest you fully trust thsi 'sam' person and follow his sound advice or jsut delete the game and jog on.

peace out
beloved serviceman xxx

serviceman, please check your private messages for a Trolling / Flamebait Warning.

[pdRydia]

Hello! I am very reputable special internet person and I bring you important insider news! Nintendo loves you and your complain hurts the sweet heart of Nintendo. Furthermore your complain are reminding me of the little girls, that have cooties, and you are not wanting to associate yourself with such icky things. So stop complain!

I cookies, please to send chocolate chip and I will give you more insightful insights!

[Betagam7]

Originally Posted by Jogurt the Yogurt

serviceman, please check your private messages for a Trolling / Flamebait Warning.

Why bother, the guy clearly isn't who he says he is and has just come here to do some pathetic trolling on the mistaken assumption that we are some sort of Nintendo fanboy site. Only someone of incredible stupidity would come on a forum and start insulting potential customers while admitting who he was when a quick email to his manager would result in him getting the sack. Just ban him and be done with it.

[Turai]

Originally Posted by pdRydia

Hello! I am very reputable special internet person and I bring you important insider news! Nintendo loves you and your complain hurts the sweet heart of Nintendo. Furthermore your complain are reminding me of the little girls, that have cooties, and you are not wanting to associate yourself with such icky things. So stop complain!

I cookies, please to send chocolate chip and I will give you more insightful insights!

Oh why Hello mr. French Slowpoke Wooper! How very good to see you again! Did you like the tea and biscuits I sent last weekend?

Yours Truly

Turai

[serviceman]

Originally Posted by Betagam7

Why bother, the guy clearly isn't who he says he is and has just come here to do some pathetic trolling on the mistaken assumption that we are some sort of Nintendo fanboy site. Only someone of incredible stupidity would come on a forum and start insulting potential customers while admitting who he was when a quick email to his manager would result in him getting the sack. Just ban him and be done with it.

i dont work for nintendo im jsut giving my opionion (which is right)

you want to ban me because i speak the truth, im a loyal customer of nintendo and have had awesome service from them, o really sad poeple like you betagam would moan on a non official forum, nice one babe

[Jogurt the Yogurt]

Originally Posted by Betagam7

Why bother, the guy clearly isn't who he says he is and has just come here to do some pathetic trolling on the mistaken assumption that we are some sort of Nintendo fanboy site. Only someone of incredible stupidity would come on a forum and start insulting potential customers while admitting who he was when a quick email to his manager would result in him getting the sack. Just ban him and be done with it.

It was obvious from the start he wasn't who he claimed to be. It still doesn't solve the mystery of how you ended up emailing someone who wasn't from Nintendo though. I still can't believe that email came from anyone other than a junior high school student.

But rules are rules. Trolling = warning, not insta-ban. We have lots of folks here who hate Nintendo, and they participate in other areas. If he wants to do that, he can. If he can't control himself, on the other hand...

[Jogurt the Yogurt]

serviceman, maybe you don't realize, but Betagam7 isn't "moaning" about anything. There's a VC game he's interested in buying, but it's been poorly coded. Commodore has acknowledged the issue. He wants to know when it's going to be fixed so he can play it.

[Betagam7]

Originally Posted by Jogurt the Yogurt

It was obvious from the start he wasn't who he claimed to be. It still doesn't solve the mystery of how you ended up emailing someone who wasn't from Nintendo though. I still can't believe that email came from anyone other than a junior high school student.

But rules are rules. Trolling = warning, not insta-ban. We have lots of folks here who hate Nintendo, and they participate in other areas. If he wants to do that, he can. If he can't control himself, on the other hand...

Regarding the email's source. I emailed codestrom who are the company Nintendo gets to run their service centre in the UK and the reply I posted was from them. If you google Sam's name you find other people who've posted replies they've had from him (usually moaning about how poor they are) as well as Jackson Davies, his team leader.

[RetroNL]

Originally Posted by serviceman

to be honest im an old skool sega boy
i only work there but i can not confirm or deny my real name
i dont play nintendo games i play my beloved 360 so CoD and Fifa FTW

sorry that im not a pro nintendo guy

A guy that praises Fifa calls good retro games bad ? Man, look twice in the mirror tomorrow before you go to work because I think there is something wrong with you. And this is comming from a European soccer fanatic.

You are even worse in destroying threads than me !