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Originally Posted by slangman  They are finally taking this broken piece of junk of the shop and refunding people? Cool. I am curious as to what Trading Standards have said to them. Usually Nintendo just shrug off complaints from people.
Pity it took a year and 2 months though for action to finally take place. |
The important lesson here is that it took a very short time indeed once complaints were channeled via the proper authorities and sites like Nintendolife et al began adjusting their review scores to 1/10. The reason it took so long was simply that people didn't pursue ti with enough vigour.
I've said it many times but companies do listen to complaints when they are channeled in a way that makes an impact. It's apathy that kills them and allows Nintendo et al to continue giving their customers shoddy merchandise.
There's a lesson in there for all the Kawaii's of the world who believe that complaining acheives nothing.